Privacy Policy

Allied Plumbing, Heating & Cooling ("we", "us") respects your privacy. This policy explains what information we collect through our website and services and how we use it.

Last updated: 2 October 2026

Information We Collect

When you contact us or request service, we may collect your name, phone number, email address, service address, and details about your request. We also collect technical and analytics data as you browse — such as the pages you visit, the links you click, the approximate location your network reports, your device and browser type, and the site or ad that referred you. This data is collected through measurement tools loaded with Google Tag Manager and is described under Cookies, Analytics and Advertising below.

Cookies, Analytics and Advertising

We use necessary cookies and similar technologies to keep this site working, to protect it, and to remember your privacy choice. We also use measurement cookies and similar technologies to understand how visitors use the site and to measure our advertising. These are loaded through Google Tag Manager, which runs on every page of this site.

We also use a call-tracking service, WhatConverts, on every page. It assigns your visit an identifier (stored in cookies and in your browser's local storage), records the page and referring source that brought you here, and may display a tracking phone number in place of our main line so that we can tell which marketing brought in a call. If you call a tracked number, we receive your phone number along with that visit information.

If you are visiting from the United States — including here in Springfield & Sangamon County — measurement cookies are active by default, and you can opt out at any time. Use the cookie banner, the "Do Not Sell or Share" link in our footer, or Manage Cookie Preferences below. For visitors in the EEA, the United Kingdom, or Switzerland, measurement cookies stay off until accepted. We honour browser Global Privacy Control (GPC) signals automatically: a GPC signal turns off advertising cookies and stops any sharing of your information for advertising for that browser, with no further action from you. Traffic measurement continues, and you can switch that off too using the controls above. Opting out does not disable necessary cookies, and it does not stop us from answering a request you send us.

How We Use It

We use your information to respond to inquiries, schedule and perform service, process payments, communicate about your account, and measure and improve this website and our advertising. We do not sell your personal information for money.

Sharing

We disclose information to service providers who help us operate — for example hosting, form handling, scheduling, and payment processing — and as required by law. The measurement tools described above also transmit website activity data to Google, which processes it to provide analytics and advertising measurement for us. We do not disclose your personal information for any purpose other than those described in this policy.

Your Choices

You may request access to or deletion of your information, and you can opt out of marketing messages at any time by contacting us at info@alliedpnh.com.

Your Privacy Choices

We do not sell your personal information for money. The analytics and advertising cookies on this site may constitute "sharing" for cross-context behavioural advertising as the California Privacy Rights Act defines it, and you can opt out of it at any time — use the cookie banner, Manage Cookie Preferences below, or send us a request. We honour Global Privacy Control signals automatically. To exercise any other choice below, contact us at info@alliedpnh.com or (217) 698-5500 and tell us which request you are making. We will not discriminate against you for exercising these rights, and we may need to verify your identity before we act on a request.

California residents (CCPA/CPRA)

If you live in California you have the right to know what personal information we collect and how we use and disclose it, to request a copy of it, to correct inaccurate information, and to request deletion. You also have the right to opt out of the sale or sharing of your personal information and to limit the use of sensitive personal information. We do not sell your personal information for money, but the analytics and advertising cookies described above may constitute "sharing" under the CPRA — to opt out, use the control below, the cookie banner, or the "Do Not Sell or Share" link in our footer. A Global Privacy Control signal from your browser is treated as a valid opt-out with no further action needed. You may designate an authorised agent to make a request on your behalf.

Manage Cookie Preferences

Reopen the privacy preference centre to allow or decline analytics and advertising cookies for this browser. Necessary cookies stay active so the site keeps working.

Open Cookie Preferences

Payment Security

We never collect or store payment card details on this website. If you pay online, the payment is handled by SwipeSimple on its own hosted, PCI-compliant page; if you apply for financing, the application is handled by Optimus on its own hosted page. In both cases you enter your card or bank details on the processor's page, not ours, and we receive only the confirmation that a payment or application was completed.

Contact

Questions about this policy? Call (217) 698-5500 or write to 1315 Wabash Ave #2, Springfield, IL 62704.